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How do I register for a trip?

Just call or email us. We’ll get in touch to confirm details of your reservation, ask about any particular interests or needs you’ll have on the trip, and get billing information for your deposit.

Man poling a boat

An Embera man poles a boat through the Chagres River in the Panamanian rain forest. Photo credit: Luis Rubio.

How does payment work?

We use PayPal to bill you by email. You can then pay using a PayPal account or a credit card. We ask for a $500 deposit up front, with the remainder to be paid 75 days prior to departure.

Is every tour a guaranteed departure?

No, tours only depart if enough travelers sign up. If you express interest in a tour that is not yet guaranteed, we let you know before finalizing your reservation. If a trip is not guaranteed 75 days before departure, it may be cancelled. In this case we’d return your money and offer you $100 off your next trip. This is our way of acknowledging any inconvenience the cancellation caused you.

What if I need to cancel my trip after I’ve already paid for it?

Your payment, including the deposit, is fully refundable up to 75 days prior to the trip. After that, we handle refunds on a case-by-case basis. We aim to refund whatever we can while covering any costs incurred as a result of the late cancellation.

What if I have questions about a trip?

Call or email! Matt will be in touch to answer your questions and help you figure out if the trip is right for you.